Alex Lake Zürich

I love the service, attitude, positivity of the front desk staff as well as the staff who helped to carry our luggage and welcomed us the moment we stepped foot into the hotel. They exceeded my expectations! This is such as nice place to stay in Zürich. The environment is entirely different from that near the Zurich Main Train Station. The room design is modern, v clean. The kitchen utensils were all of high quality, vv clean as well. Totally no issue for a clean freak like me. They even provided chauffeur service from hotel to the nearest train station. Service was just ups!! From the start till the end. Will definitely stay here again, if I go Thalwil!

Stayed in a lake view suite for 2 days.It was a fantastic view and we enjoyed every minute of our stay.Staff was very helpful and friendly from the minute of check in and out.Nice location,close to old town, peaceful place.Worth the price..

Overall the cuisine quality in this hotel is exceptional with a great location both in terms of lake view, access and also proximity to City. A lovely small park just next to it, if you have a small kid. Facilities in the hotel is very modern, clean and well maintained. One of my top 3 hotels so far , i have been to probably more than 100 hotels. One special shout out to the staff. Service quality in Switzerland even for high end restaurants & hotels can be terrible sometimes. Service staff somehow can be entitled and may act rather rude around the country. So the Swiss hospitality is only a marketing gimmick in many occasions but not for this hotel. Lovely and friendly people. Very relatable and also professional at the same time. 11 over 10...

The staffs, view and cleanliness are top tier. Amazing service. The breakfast is also great. You just have to make sure you ask the hostess for the main dishes

Location is close enough to Zurich Central by train, just one stop away. Yet we get a more tranquil and quiet ambience at the property. The lakefront view from room and breakfast hall always lift you up. Night scene is also beautiful. Shower with both a sky shower and a side jet is so relaxing and refreshing! 5-star service with the personal services of pick-up services from Thalwil station is a huge bonus to add to convenience. And I really appreciate the friendly and warm services of the pick-up driver. It is a big comfort to be picked up when we return tired from outside at night.